ring doorbell live view not working activating device

Your Ring Video Doorbell Pro requires a power source that supplies a minimum of 16 volts AC. This will help us narrow down if it is the network or the device.

Ring Doorbell Won T Go Live How To Troubleshoot Robot Powered Home

Open the ring app and go to live view.

. Completely reset the device by pressing and holding the setup button for 30 seconds and then reconnect the device. To turn off Live View in the Ring app. Ring app is having trouble showing video and not connecting to your ring.

Testing Live View with device next to the router. In the Ring App Device Status Settings I also see the battery status and the WLAN signal strength RSSI - 52. Ive tried resetting the app my phone the camera the motion settings live view settings.

However all of a sudden when I try to access the live view it stops at the activating device screen with a spinning circle and does not move on from there. The steps below might help if youre experiencing Ring doorbell issues or Ring security camera issues such as delays and longer than expected wait times for your Live View to load or your Live View is stuck in. There are several reasons why there might be a data transfer problem like.

1Toggle on a mobile hotspot on a secondary phone 2Change the hotspot password to 12345678 3Confirm hotspot is on and broadcasting 4Literally set that phone down near the Ring Device. Slow internet upload and download speeds. Site permissions then select all sites.

I have no issues with the connection since RSSI is 45. Live view ErrorAll Ring cameras stuck on Activating Device. In your edge browser go to settings.

If your Ring Live View is not working try the following troubleshooting tips before contact support for further help. A poor connection between your mobile device and the internet. The most common causes of not being able to do a Live View or see a recorded video are.

If Live View doesnt pull up can you please try connecting the Pro to a hotspot. Too slow upload and download internet speeds. Turn on Live View.

It just wont let me connect to view live. To fix this problem. Common Causes of Video Not Connecting to Your Ring Device.

Because in case the connection is slow the data transformation will be slow and the live video will buffer take time to load thus not providing you the exact benefit of it. Ring Doorbell Live View Not Working. A poor connection between your Ring device and your router.

Someone else may have a fix for this. Some neighbors have found relief in this concern by doing the following to their Ring device. In other words your Ring doorbell cannot connect to the WiFi router or the internet doesnt work at all or it works but its very slow.

Increase the speed of your internet. This happens on my laptop app as well as my phone. Exit the app like in step 1.

Make sure you forcefully close the app completely. Toggle Camera Preview for Live View. A poor connection between your Ring device and your router.

Go to Device Settings - Video Settings. Open the ring app and go to the settings for your cameradoorbell. Turning Off Live View.

Select three lines at the top left. The signal strength is good picture quality is ok. Live view not working.

Turn off Live View. The most common causes of not being able to do a Live View or see a recorded video are. Ring 2 Connection Problems.

If someone presses the doorbell it works. Support Request Unsolved Ring Doorbell 3 Stick up cam plug in. Otherwise the device appears to be connected normally.

You can power your Ring Doorbell unit either using the internal battery or wire it up to your existing doorbells wiring which turns the internal battery into a backup in case of a power outage. The only reason behind the ring doorbell live view not activating is the Wi-Fi signal strength. Might need to install a better Internet service.

To end Live view select the End Live button. Some neighbors have found relief in this concern by doing the following to their Ring device. Select Devices and choose a camera or doorbell.

Check the speed of internet connection around the area. Cookies and site permissions. Tried resetting my internet router the ring doorbell itself but I cant seem to get live view to work.

The first thing you need to do to solve the Live View not loading issue is by rebooting your router checking out if the internet works in your location or bringing the router close to the doorbell. Poor internet connection between your phone and the internet. When I ring or motion is detected a message appears on my phone.

In the drop down box next to microphone select allow. Live view is turned off for that device now. Completely reset the device by pressing and holding the setup button for 30 seconds and then reconnect the device.

But I can not watch a video the live video window always remains black with the message Activating Device. Some neighbors have found relief in this concern by doing the following to their Ring device. Tried resetting my internet router the ring doorbell itself but I cant seem to get live view to work.

Riley_Ring June 18 2019 1159pm 1. Testing Live View with device next to the router. Removing the device after saving any recordings you may need and then re-setting the device up.

So I have a Ring Doorbell 2 that has worked great for last 10 months or so. However what many people miss is that live view mode doesnt work if your Ring Doorbell is running on battery power. Removing the device after saving any recordings you may need and then re-setting the device up.

Toggle Camera Preview for Live View. Poor Connection between your Mobile Device and Wifi. Do NOT go to live view before doing this.

My phone wont connect to live view on one of my cameras. Completely reset the device by pressing and holding the setup button for 30 seconds. A poor connection between your mobile device and the internet.

Repeat this process for other devices as needed. Not sure what is wrong. Testing Live View with device next to the router Ensuring device is fully charged Looking.

If it detects motion it works. If youre having trouble seeing a Live View or a recorded video that means theres a problem in the. Completely reset the device by pressing and holding the setup button for 30 seconds.

When there is a problem with data transfer between the app and the Ring device the live view function wont work.

How To Reset A Ring Doorbell Or Remove It From Your Account